Pullman Basel Europe Hotel Exterior photoPullman Basel Europe Hotel Exterior photoPullman Basel Europe Hotel Exterior photo
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From327US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Clarastrasse 43, Basel, Switzerland, 4058
-
Close to the main square
Great
8.8
9.3
/10
4.1
4.4
/5

Amenities

Pullman Basel Europe offers a Connectivity Lounge equipped with a Windows computer and a professional color printer to facilitate business needs. The hotel provides a 24-hour fitness center featuring state-of-the-art Technogym equipment, allowing guests to maintain their workout routines at any time. Additionally, electric cars can charge in the video-monitored underground car park with direct access to the main building.

Rooms

The hotel includes 141 rooms, featuring floor-to-ceiling panoramic windows for extensive views. In addition to two spacious junior suites, there are 30 deluxe rooms equipped with Pullman beds designed for relaxation. Each accommodation type provides free high-speed Wi-Fi and connectivity panels for seamless business transactions.

Location

Pullman Basel Europe is centrally located, just minutes away from Basel's Old Town and the Rhine River. The hotel is conveniently situated near the exhibition grounds and Congress centre, making it accessible for business travelers. Public transportation options, including tram stops, are within a one-minute walk.

Business Facilities

The hotel boasts six light-filled event rooms, totaling 500 square meters, equipped with cutting-edge technology for conferences and private events. The room 'Les Quatre Saisons' offers a spacious 170 square meters for banquets and festive occasions. Pullman Basel Europe ensures smooth operations for corporate events with its dedicated event management support.

Dining

Bistro Europe serves a rich à la carte breakfast buffet, providing a strong start to the day, while also offering regional and international specialties for lunch and dinner. Guests can unwind in the lobby bar with cocktails and aperitifs, enhancing their dining experience. The hotel garden offers an inviting outdoor space to enjoy meals or drinks surrounded by nature.

Highlights

Location: Minutes from Basel's Old Town and Rhine River

Rooms: 141 rooms with panoramic windows

Dining: Bistro Europe serves regional dishes

Business: Six event rooms totaling 500 square meters

Sustainability: Swisstainable sustainability label

Must-do experiences

  • Walk along the Rhine River and enjoy the stunning views.
  • Savor a warm Basler Läckerli at Confiserie Schiesser.
  • Visit Vitra Campus for an inspiring collection of architecture.
  • Explore the Tinguely Fountain for playful art and photos.
  • Discover the Lokalmarkt for fresh produce and local artisans.
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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Classic Queen Room Garden View
2 persons
230 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Double Room
2 persons
295 sq. feet 
2 Single beds or 1 Queen-size bed
Coffee machine
Heating
Deluxe Room
2 persons
295 sq. feet 
2 Single beds or 1 Queen-size bed
Coffee machine
Heating
Classic Double Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Coffee machine
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Bistro Europe offers a modern atmosphere where international flavors meet Swiss hospitality. Guests delight in diverse culinary experiences for breakfast, lunch, and dinner, all within close reach of Basel's vibrant Old Town.
Pullman Basel Europe Hotel Restaurant photo
Pullman Basel Europe Hotel Restaurant photo

Bistro Europe

International
Ambiance
Contemporary setting with a warm atmosphere, perfect for both casual get-togethers and formal dinners.
Key Offerings
A range of theme buffets, versatile dining options for gatherings of any size, and a special champagne menu that adds sparkle to Saturday evenings.
Reservation
Recommended for larger groups and special events.
Open Monday to Friday from 11:00 AM to 11:00 PM, Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Pullman Basel Europe Hotel Location

Clarastrasse 43, Basel, Switzerland, 4058
Map view
Clarastrasse 43, Basel, Switzerland, 4058
Nearby
Event hall
Congress Center Basel
700 ft
Event hall
Messe Basel
700 ft
Clarapl. 6
Clarakirche Basel
1000 ft
Messeplatz 1 4058 Basel
Art Basel
600 ft
Messeplatz 12 Auf dem Basler Messeplatz
Basler Messeturm
1300 ft
Restaurants
Bistro Europe
100 ft
Clarastrasse 43 Pullman Basel Europe
Thai-Family Restaurant Sudsaard
500 ft
Hammerstrasse 69 4057 Basel
Mano Curry
200 ft
Spalenring 1 Eröffnung am 4. November 2018
The Fish Inn
300 ft
Clarastrasse 56 The Fish Inn
Restaurant Rheinfelderhof
500 ft
Hammerstrasse 61 Hotel Rheinfelderhof
Restaurant Walliserhof
400 ft
Clarastrasse 27 Messeplatz
Restaurant Orient House Hahn
400 ft
Hammerstrasse 67 Nähe Claraplatz und Messeplatz
Punta Cana Dominikanisches Restaurant
600 ft
Drahtzugstrasse 32
Restaurant Clara Stubli Kaya
500 ft
Clarastrasse 19
Restaurant Ueli-Stube
500 ft
Riehenring 67
Explore Basel
Explore Basel
Top Attractions
Activities
Dining
Entertainment
Basel Historical Museum
Basel Historical Museum
17 minutes' walk
Basel's premier cultural institution, showcasing the city's history through art and artifacts in an impressive historical building.
Basler Munster
Basler Munster
13 minutes' walk
A stunning Gothic cathedral with twin towers, offering panoramic views of Basel from its towers and rich architectural details.
Fine Arts Museum Basel
Fine Arts Museum Basel
14 minutes' walk
Home to works from the Renaissance to contemporary art, featuring paintings by renowned European artists in a modern setting.
Jean Tinguely Museum
Jean Tinguely Museum
17 minutes' walk
A tribute to the playful and inventive sculptures of Swiss artist Jean Tinguely, located along the Rhine river with engaging installations.
Kannenfeldpark
25 minutes' walk
This scenic park offers beautiful gardens and walking paths, perfect for leisurely strolls or picnics among nature.
Tierpark Lange Erlen
Tierpark Lange Erlen
25 minutes' walk
A family-friendly zoo with diverse animal exhibits, perfect for thrill-seekers and families looking to connect with wildlife.
Cultural Festivals
Varies
Year-round, Basel hosts vibrant festivals celebrating local traditions, art, and culinary delights, with many easily accessible.
Bistro Europe
Bistro Europe
1 minute' walk
An inviting bistro offering local and international dishes with a cozy atmosphere, perfect for casual meals or quick bites.
Thai-Family Restaurant Sudsaard
Thai-Family Restaurant Sudsaard
2 minutes' walk
A warm and family-friendly restaurant specializing in authentic Thai cuisine, known for its aromatic curries and fresh ingredients.
The Fish Inn
The Fish Inn
2 minutes' walk
A seafood lover's paradise offering freshly prepared fish and marine dishes in a laid-back, nautical-themed setting.
Rheinfelden Casino
10 minutes' drive
A lively casino offering gaming tables and slot machines, complemented by bars and entertainment events. Suitable for all ages.
Stadtheater Basel
10 minutes' walk
An iconic theater showcasing opera, ballet, and drama performances, known for its outstanding productions and impressive architecture.
Kaserne Basel
15 minutes' walk
A cultural venue hosting concerts, theater performances, and exhibitions, attracting artistic talent and fostering a vibrant local scene.
Getting around
City Centre
Basel10 min  ·  2700 ft
Airports
Kloten (ZRH)135 min  ·  55.7 mi
Belp (BRN)165 min  ·  68.1 mi
Train
Badischer Bahnhof11 min  ·  3000 ft
Basel SBB23 min  ·  1.2 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at CHF 27 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 29 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Turkish, Armenian, Thai
Number of floors:
6
Number of rooms:
143
Former name
MERCURE EUROPE

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
The Pullman Basel Europe is frequently praised for its central location, providing convenient access to the city, especially with complimentary public transport tickets. Guests appreciate the well-equipped, spacious rooms and comfortable beds, though some have noted occasional tram noise. The breakfast is often described as amazing with plenty of variety. The hotel also offers convenient parking in the garage under the Coop winkel.
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Review score
Based on 792 verified reviews
8.9/10
Great
95%
Recommend
Comfort
9.2/10
Location
9.2/10
Paid Wi-Fi
6.2/10
Value for money
8.3/10
Pros
Great location
Comfortable room
Friendly staff
Good breakfast
Impeccably clean
Cons
Parking issues
Privacy breach
Room temperature
Guest reviews
based on 792 reviews
8.9/10
based on 1032 reviews
4.5/5
based on 2183 reviews
8.8/10
joseph from canada
Single
superior double room
3 nights in November 2025
|
Reviewed:February 03, 2026
9.3/10

solid stay close to everything

warm greetingprofessional servicecomplimentary watermemory foam
the staff greeted me warmly. i was impressed by the professional service i received . the room featured complimentary still and sparkling water (a nice touch!). i appreciated the provided memory foam pillows, made my sleep very restful.
the room faced the street. the tram noise was noticeable at times.
Facilities
9/10
the hotel provides free public transport cards . there is also a dedicated car park (though you might incur charges each time you exit). these cards simplified getting around and reduced travel costs.
Location
9/10
the hotel location proved convenient. the hotel is very central. i found getting to various points of interest easy and quick because the tram stop is right in front of the hotel.
Service
10/10
the staff consistently offered helpful and friendly assistance. they seemed knowledgeable about the area. the team addressed every request efficiently. (i especially appreciated the quick check-in).
Dining
9/10
breakfast was available until 11 am on weekends. the breakfast included a wide selection of food. i enjoyed the various options during my meals.
0 Helpful
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Mick from Australia
Superior Double Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9.0/10

repeat visit lived up to expectations

modern roomample shelffantastic shower
the room was large and modern. the bay window gave plenty of light. the bathroom was fantastic with a wonderful shower (the shower was my favorite part!). i found shelf space ample for storing clothes.
the minibar wasn't restocked daily, requiring a call to reception.
Dining
9/10
the breakfast buffet offered a wide variety of options. i especially enjoyed the fresh pastries and the selection of local cheeses. service was prompt and attentive in the dining area.
Service
10/10
staff at the reception were helpful. i appreciated their attentiveness and willingness to assist with my needs.
Location
9/10
the hotel is located conveniently near tram lines. easy access to main tourist areas is a big plus. the quiet location, with a beautiful city view, ensured restful nights.
Facilities
8/10
the in-room safe box provided security for valuables. free water and coffee in the room added a nice touch. the hotel also offers convenient parking in the basement.
0 Helpful
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Pierre from France
Business traveller
superior double room
3 nights in November 2025
|
Reviewed:January 02, 2026
9.5/10

a charming stay

helpful staffsmall gestureperfect locationweak air conditioning
the location was perfect, near everything we needed and more. the reception staff was so helpful in recommending a quiet little restaurant! i found the room provided bottled water, a small, sweet gesture .
the air conditioning was a bit weak , though, and i would have preferred it to be colder.
Location
9/10
the hotel is close to coop supermarket, perfect for shopping. it is conveniently located within a five-minute walk to the congress center, with access. the hotel also provides basel cards for free tram rides.
Dining
10/10
breakfast includes croissants that were perfectly flaky and delicious. the breakfast buffet offers great variety. the breakfast options catered to different tastes.
Service
10/10
The reception staff were friendly, courteous, and always available. the staff provided helpful advice on transport options to explore the surroundings. they helped with bookings. This personalized assistance enhanced the experience.
Facilities
9/10
The rooms are very clean and well-furnished with comfortable beds. the minibar included complimentary drinks which were a lovely surprise. the hotel offers free public transport passes. It simplifies commuting to different places.
0 Helpful
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Harper from United States
Business traveller
superior double room
4 nights in October 2025
|
Reviewed:December 22, 2025
9/10

convenient location and great rooms

friendly stafffree travelmuseum entrygreat location
The staff was friendly. the hotel provided a voucher for free travel on trams and buses. i also got half-price entry into all museums. This was an unexpected bonus. the location was excellent for accessing shopping and restaurants.
I experienced a very slight inconvenience with the heat or air conditioning unit in my room. i was able to resolve this by opening a window.
Rooms
9/10
the superior double room was very clean and bright. it felt spacious. i found the wifi to be stable for my needs, especially when i had to use my computer. a coffee machine was available.
0 Helpful
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Hudson from Canada
Single
Superior Double Room
3 nights in August 2025
|
Reviewed:November 03, 2025
9.0/10

Excellent Stay

clean roomprofessional staffdiverse selection
The room was quite clean and orderly. The staff was professional and efficient . Complimentary water and coffee were conveniently available in the room. The breakfast offered a diverse selection, very appealing.
The air conditioning could have been stronger
Rooms
9/10
The room featured a comfortable bed and a functional workspace. The temperature control worked effectively. The bathroom included fresh towels and essential toiletries were provided. The room size allowed easy movement.
Location
10/10
The hotel has tram access right in front of the building allowing quick transport. A large supermarket is located within a short walking distance. The immediate area felt safe and well kept.
Facilities
8/10
The hotel offers a properly equipped gym with several machines. The breakfast area is spacious and well-organized. The hotel restaurant offers a nice menu.
0 Helpful
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Ben from United States
Single
Superior Double Room
4 nights in October 2025
|
Reviewed:November 01, 2025
6/10

adequate stay

clean roomfriendly staffwater temperatureloud noise
the room was big and clean. the staff was friendly. the location was close to most museums too.
The water temperature in the shower changed abruptly. it went from hot to cold without any adjustment. This was not safe. i also could hear the occupants in the room above when they used the bathroom. the noise was very loud.
0 Helpful
Isaac from Canada
Single
Superior Double Room
3 nights in August 2025
|
Reviewed:September 11, 2025
9.0/10

superb hotel with excellent amenities

spacious roomample shelf spacein-room safe boxfree water
the superior double room was spacious. it included a bathtub and shower. the room also had ample shelf space for storing clothes. i found an in-room safe box, very useful! i also enjoyed the complimentary water and coffee available.
the air conditioning seemed a bit weak. it did not keep the room at a consistently cool temperature.
Facilities
9/10
the fitness center is well equipped! it features weights and various machines. the hotel provides convenient car parking below the building, a secure option with vehicles.
Location
9/10
the hotel's location is convenient. a coop supermarket is right beside it. tram lines are easily accessible from the hotel. getting to main tourist areas is quick and simple.
0 Helpful
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Questions of the users
About Pullman Basel Europe
Is there a charge for parking at the Pullman Basel Europe, and if so, how much?
5 November 2023
Parking is available at a cost of CHF 24.00 per day, separate from the room rate.
Where can guests smoke if they choose to do so during their stay?
10 September 2023
The hotel is entirely non-smoking, but a designated smoking area is provided in the garden on the first floor.
How can I reach the river cruise pier from the hotel, and what is the estimated travel time?
2 October 2023
A tram will take approximately 15 minutes to the river cruise pier, while a taxi ride is around 10 minutes.
Is it possible to check in earlier than the standard time?
15 December 2023
Early check-in is possible upon request; notifying the hotel in advance is appreciated.
Is there a nearby parking facility available for guests?
7 January 2024
Yes, there is parking available at Hammerstrasse 68, and it costs CHF 24.00 per night.
Do all rooms at the hotel come with a balcony?
18 July 2024
Not all rooms have balconies; only the classic double rooms located on the garden side and the junior suites do.
Are connecting rooms available for families or groups traveling together?
30 February 2024
Connecting rooms can be requested in the Superior category, although availability cannot be guaranteed.
Are coffee and tea making facilities provided in guest rooms?
12 March 2024
Every room is equipped with a coffee machine, which can also be used to prepare hot water for tea, and the amenities are complimentary.
What is the closest airport to the Pullman Basel Europe?
25 November 2023
The nearest airport is Basel Mulhouse Freiburg Airport, located about 7.5 kilometers from the hotel.
How long does it take to get from the airport to the hotel using public transport?
1 August 2024
Traveling from Basel Airport to the hotel using public transport generally takes around 30 minutes.
Is breakfast included in the room price, or is it an additional cost?
22 May 2024
Breakfast is not typically included in the room rate, but guests have the option to add it during booking.
Is there a minibar available in each of the guest rooms?
9 February 2024
Yes, every room features a minibar for guest convenience.
Are there secure storage options for bicycles during my stay at the hotel?
14 March 2024
Bicycles can be securely stored, though it's worth noting that space is limited.
What are the quietest room options available for guests seeking tranquility?
3 January 2024
Rooms located at the back garden typically offer the quietest environment, including the Classic doubles and Deluxe rooms.
Is there a city tax applicable for guests staying at the hotel?
21 April 2024
Yes, a city tax of CHF 4.00 per person per night will be added to the room charge.
What are the hours for breakfast service in the bistro?
16 February 2024
Breakfast is served Monday to Friday from 06:30 to 10:00 and from 07:00 to 11:00 on weekends.
What is the cost for having a pet stay in the room each night?
11 December 2023
A cleaning fee of CHF 20.00 per night will be applied for pets.

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